E-Commerce Blog

Search engine giant Google has launched a new music search service in China that enables users to legally download online music. Music OneBox, which is backed by some of the major global music labels, as well as Chinese basketball star Yao Ming, is available at Chinese music site Top100.cn. Google launched it with the intent of giving users an easy and legal way to obtain music — and to give music labels and publishers a new channel for distributing, promoting and monetizing their content.

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Google Aims to Make It Big in China With Music Giveaway

Google has unveiled Insights for Search, a new tool designed for marketers. One result could be a more attractive and narrowly targeted proposition for online advertisers using Google’s AdWords program. Users of Insights for Search can type in a search term to see search volume patterns over time — in much the same way they can with Google Trends — along with the top related and “rising” searches. They can also compare search volume trends across multiple search terms, vertical-industry categories, geographic regions or specific time ranges.

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Google Gives Marketers More Ways to Suss Out Search Terms

One of the biggest problems with the so-called Web 2.0 movement has been its encouragement of oversharing — which often means underestimating security risks. Adding doodads of varying quality to a home page can add a lot of pizazz, but can also be fraught with danger, since they can open a door for hackers. It’s a threat even for the biggest Web companies, including Google, whose “gadgets” are increasingly juicy targets for hackers, two security researchers said Wednesday.

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Researchers: Online Geegaws Can Open Door to Flimflammery

Finding the right balance between privacy and convenience online is best left to individual consumers; they are more vested than anyone in protecting their personal information. More control will enable them to decide what information they want to share and how they want to share it. The Internet, since its early days, has been largely shaped by the users who determine its function and evolution. While identity protection was not built into the fabric of the Internet, more and more users are seeking to map out the ground rules for privacy.

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Consumers Should Set Online Privacy Ground Rules

What is unified communications and why do you need it? UC is not unified messaging, and it isn’t a unified desktop. But both of these technology solutions help to support a unified communications architecture. In fact, according to Aberdeen, a Harte-Hanks Company, UC is the convergence of such technologies as instant messaging, e-mail, voice over Internet protocol, presence and e-commerce in or near real-time. UC solutions are provided by a variety of different vendors.

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Unified Communications: Lifeblood of the Contact Center