E-Commerce Blog

In today’s world, a Web site is a must-have for any successful business. But if it’s not meeting the customers’ needs, it can also be the kiss of death. “The immediacy of the Web can be both good and bad,” said Chris Edwards, chief operations officer with Creata Vivendi, a marketing, public-relations and consulting company in Conewago Township, York County, Pa. If it’s up to date, easy to navigate, interactive and visually appealing, a Web site can be a valuable tool in providing customer service, he said. If not, it could lead to the loss of business.

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Designing Web Sites to Curry Customer Favor

A report posted on the citizen journalism section of CNN’s Web site Friday morning claimed that Apple CEO Steve Jobs had been rushed to the hospital with a heart attack. The reporter cited an anonymous but “quite reliable” source who supposedly said paramedics were summoned after Jobs complained of severe pain and shortness of breath. “I haven’t seen this anywhere else yet, and as of right now I have no further information, so I thought this would be a good place to start,” the citizen journalist wrote.

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Jobs Rumor Monger May Have to Answer to SEC

Sprint may be a step closer to selling off its Nextel business. Latin American carrier NII holdings has expressed interest in a purchase, according to The Wall Street Journal — which cites “people familiar with the matter” as revealing the news. Several private-equity firms such as Cerberus Capital Management have also come forward as potential buyers, the Journal says. Sprint has struggled with its Nextel operation almost since the start. The carriers merged in 2005, and it didn’t take long for scores of customers to defect from the Nextel service.

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Is Sprint Looking to Disconnect From Nextel?

“No scripts, no teleprompter here, no real structure and no Britney Spears,” says anchor Heather Nauert on a Sept. 25 edition of Fox News Channel’s “Strategy Room.” Then again, who needs Spears when you’ve got five stunning examples of Fox’s now-famous efforts to recruit attractive females, all sitting around a table chatting with much energy about Congressional efforts to bail out the country’s economy. Another point that Fox’s new show has in common with the former teen pop star: It hopes to scale new heights of popularity thanks to the Internet.

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Attention News Networks: The Web Is Not TV

Competition for building a profitable Web site is quite fierce. Yet many of us have dreams of a unique concept that will attract viewers, followed soon thereafter by advertisers. I’m not sure what percentage of aspirants succeed in this quest, but I would venture to guess that it’s a very low percentage. With the evolution of the Web to the Web 2.0, the task becomes even a bit more challenging. Though the competition is fierce in the Web 2.0 space, it’s encouraging to see a recently formed company quickly create critical mass.

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Building a Profitable Web 2.0 Web Site