Merchants selling tickets for cruise lines are uniquely vulnerable to high levels of customer disputes, chargebacks and fraudulent transactions. Implementing a set of simple fraud prevention procedures will help make the card acceptance process much more secure.
Credit:
Fraud Prevention Guidelines For Cruise Lines
Merchants selling airline tickets are among the highest risk merchants that can apply for a U.S.-based merchant account. In order to improve the terms of their payment processing service, they will have to understand processing risk and implement best practices to manage it.
Source:
Fraud Prevention Guidelines For Airlines
Authorize.Net, a CyberSource Solution, is a leading payment gateway company with many years experience in combating credit card fraud. We asked Roy Banks, President of Authorize.Net, about common errors that merchants make with fraud prevention.
PeC: What’s the biggest fraud-prevention mistake made by ecommerce merchants?
BANKS: Failure to use the Address Verification Service. It’s a free option from most payment gateway companies and will potentially lower a merchant’s processing costs when used. Unfortunately, many merchants don’t use it. Another common mistake is merchants don’t always require the card verification code from the cardholder at the time of sale. This is also a service that is free from most payment gateway providers. By using both AVS and Card Verification Code, merchants will be able to better detect and prevent thieves who attempt to purchase with a stolen credit card number.
PeC: Where can a merchant turn if he’s confused or has questions related to…
Continued here:
Interview: Authorize.Net President On Fraud Prevention
In Field Test, Practical eCommerce gathered ten seasoned ecommerce merchants and asked each of them the same questions around a given topic. This month?s topic is fraud prevention.
The participating ecommerce merchants are: Dave Norris, House of Antique Hardware; Chris Stump, Only Hammocks; Mike Feiman, PoolDawg; Dan Stewart, Xtreme Diesel Performance; Roman Kagan, Appliance Parts Pros; Cindy Barrileaux, Write Your Best; Claudette Cyr, Gear-Source; Mike Butler, Bloom Designs Nursery; Kristen Taylor, Juvie; Jeff Muchnik, RedBox Tools; Kara English, Candles And Such
PeC: Has your ecommerce business been the victim of credit card fraud?
FIELD TESTER 7: Yes.
FIELD TESTER 8: Many people have tried to commit fraud with stolen credit cards, but no customers have been successful.
FIELD TESTER 9: No.
FIELD TESTER 10: One attempt, but we caught it before the order was processed and before the credit card was charged.
PeC: How did the fraud occur?
FIELD TESTER 7:…
More here:
Field Test: Fraud Prevention, Part 3 of 3
In Field Test, Practical eCommerce gathered ten seasoned ecommerce merchants and asked each of them the same questions around a given topic. This month?s topic is fraud prevention.
The participating ecommerce merchants are: Dave Norris, House of Antique Hardware; Chris Stump, Only Hammocks; Mike Feiman, PoolDawg; Dan Stewart, Xtreme Diesel Performance; Roman Kagan, Appliance Parts Pros; Cindy Barrileaux, Write Your Best; Claudette Cyr, Gear-Source; Mike Butler, Bloom Designs Nursery; Kristen Taylor, Juvie; Jeff Muchnik, RedBox Tools.
The responses for three of the ten merchants follow below. The answers are shown to preserve anonymity.
Pec: Has your ecommerce business been the victim of credit card fraud?
FIELD TESTER 4: In over eight years in business we haven’t had a single case of credit card fraud. While no company can claim to be 100 percent invincible, we try to utilize every option available to prevent fraudulent transactions.
FIELD TESTER 5: No.
FIELD…
Excerpted from:
Field Test: Fraud Prevention, Part 2 of 3
