E-Commerce Blog

It has long been believed that to deliver high levels of customer satisfaction, a company needs to have satisfied staff.

But is this true?

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Happy staff = happy customers. Right?

It has long been believed that to deliver high levels of customer satisfaction, a company needs to have satisfied staff.

But is this true?

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While most well known retailers are now selling their products online, a number have yet to take the plunge.
This includes brands like Primark, Morrissons, Gap (in the UK) and others.

We know that such firms are missing out on an extra revenue stream, but what other effects can not selling online have?

While most well known retailers are now selling their products online, a number have yet to take the plunge.
This includes brands like Primark, Morrissons, Gap (in the UK) and others.

We know that such firms are missing out on an extra revenue stream, but what other effects can not selling online have?

Having