Posts Tagged ‘crm-buyer’

Oracle’s DB Dilemma

Friday, February 17th, 2017


Seeking Alpha is an online outfit that offers investors good research and analysis on tech vendors, and it is especially well versed in Oracle. Its writers’ expertise involves matching technologies to investment attractiveness. I am sure you are familiar with the type. XYZ company’s product does this, it should result in sales of this much, and that will drive profits so that the stock is worth so much. You get the idea. Seeking Alpha recently ran an interesting article with the attractive title, “The Death of the Commercial Database: Oracle’s Dilemma.”

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Oracle’s DB Dilemma

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Oro CEO Yoav Kutner: Getting a Sense of Your Customer

Thursday, February 16th, 2017


One of the most noticeable recent trends in CRM is that “there are a lot more companies looking for tools to centralize data,” noted Oro CEO Yoav Kutner. “We’re seeing multichannel businesses that interact with customers both through a brick-and-mortar and through multiple touchpoints. That data has to be collected someplace so they understand how they’re doing with their customers. One account might interact with a business through multiple channels, and all of that data has to be centralized.”

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Oro CEO Yoav Kutner: Getting a Sense of Your Customer

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Output vs. Outcomes

Tuesday, February 14th, 2017


How many times have we been lulled into complacency over getting a project or a product done but not necessarily well received, because it was someone else’s gig? This is a great reminder that the job isn’t done simply because we produce something and shove it out the door. It’s also a cue to pay close attention to what our CRM systems tell us. If you look at this idea a certain way, it’s telling us that our concept of a product has changed — it actually changed a long time ago, but old rationales persist.

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Output vs. Outcomes

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AI Deconstructs Phone Sales Pitches

Tuesday, February 14th, 2017


SaaS solutions firm Gong has released the findings of a study on sales phone conversations, including an analysis of gender speaking patterns. Women delivered slightly longer sales monologues, averaging about 9-12 seconds longer than those their male counterparts gave, but men generally spoke faster, the study found. Men tended to speak at a faster pace, averaging about 2.88 words per second compared to the average 2.79 seconds for women, the study found. Men also paused longer — averaging about 1.5 seconds compared to women’s 1.3 seconds.

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AI Deconstructs Phone Sales Pitches

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Quip Adds Serious Muscle

Thursday, February 9th, 2017


Salesforce has announced new integrations for Quip, the collaboration startup it acquired last summer for $582 million. Quip, which operates independently, also added new capabilities to its product’s existing feature set, which includes smart notifications, chat built into every document and spreadsheet, and a smart inbox. Quip lets users direct-message group members. Users can insert items such as code, images, cells and spreadsheets into a document. The new integrations Salesforce introduced are Quip Connect and the Quip Lightning Component.

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Quip Adds Serious Muscle

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