E-Commerce Blog

Although many usability principles might seem like common sense, they are often overlooked in Web site redesign. Among companies large and small, the same usability issues arise over and over again: not having a call to action for your marketing slideshow or product showcase; not having a search box; not understanding the effect of “banner blindness”; not chunking information into smaller parts; and not using the correct form controls to minimize mistakes.

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Top 5 Web Site Usability Mistakes

Palm has issued sales projections that are much worse than expected — even though expectations were already low — sending its shares plummeting by 27 percent and prompting discussions about whether the company has any future at all. In the third quarter of fiscal year 2010, Palm’s total revenue on a GAAP basis was $349.9 million. Though it was a 286 percent increase from the same quarter the previous year, analysts were not impressed. When the year-ago figures were reported, Palm had not yet shipped its Pre — the device expected to save the company.

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Palm Beats Itself to a Pulp

Viacom’s billion-dollar copyright-infringement lawsuit against Google’s YouTube took a nasty turn Thursday as a series of documents were released to the public. “Fostering and countenancing piracy were central to YouTube’s economic business model,” Viacom’s filings charge. Viacom “overtly and covertly uploaded to YouTube a vast array of their own video clips for marketing purposes,” Google wrote. While Viacom now portrays YouTube as a pirate site, it thought highly enough of it to try to buy it before it was acquired by Google, the filings claim.

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Viacom v. YouTube: Finger-Pointing Turns to Mud-Slinging

The Nexus One smartphone is now compatible with AT&T’s 3G network in the United States. Though the unlocked device can be used with SIM cards from most GSM operators worldwide, frequency differences meant its 3G compatibility was previously limited to T-Mobile’s network in the U.S. The Android-based device also now runs on Rogers Wireless’ 3G network in Canada. News of the expanded compatibility will certainly provide additional options for users of the well-hyped smartphone and help level out the playing field with Apple’s iPhone, which also runs on AT&T.

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AT&T 3G May Not Be Enough to Save Nexus One

The Nexus One smartphone is now compatible with AT&T’s 3G network in the United States. Though the unlocked device can be used with SIM cards from most GSM operators worldwide, frequency differences meant its 3G compatibility was previously limited to T-Mobile’s network in the U.S. The Android-based device also now runs on Rogers Wireless’ 3G network in Canada. News of the expanded compatibility will certainly provide additional options for users of the well-hyped smartphone and help level out the playing field with Apple’s iPhone, which also runs on AT&T.

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AT&T 3G May Not Be Enough to Save Nexus One