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Many organizations spend months and endure significant costs to obtain the reporting and analysis capabilities that BI technology promises, only to find that different “versions of the truth” still exist without any definite way of determining which one is real or accurate. This raises the question: Is “One Version of the Truth” achievable? The answer is a qualified “Yes,” according to recent research from The Aberdeen Group. Managers are questioning their level of trust in corporate data: Do the reports, charts and analytic tools in use today represent “the truth?”

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BI: Is One Version of the Truth Still Out There?

Many organizations spend months and endure significant costs to obtain the reporting and analysis capabilities that BI technology promises, only to find that different “versions of the truth” still exist without any definite way of determining which one is real or accurate. This raises the question: Is “One Version of the Truth” achievable? The answer is a qualified “Yes,” according to recent research from The Aberdeen Group. Managers are questioning their level of trust in corporate data: Do the reports, charts and analytic tools in use today represent “the truth?”

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BI: Is One Version of the Truth Still Out There?

As more business-critical applications are being deployed, organizations are increasingly looking to gain visibility into network and application performance and, more importantly, improve usability of this information. Visibility into network and application performance has been identified as one of the top concerns for end-user organizations in the coming year, according to the September Aberdeen report, “The Value of Network and Application Visibility.”

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Networks, Apps and Performance: Getting Data to Do Its Job

“The 2008 Aberdeen Report: The State of the Market” reveals that investments in new enterprise applications are the top IT initiative for 2008. Aberdeen’s research also shows that, on average, organizations are using six business-critical applications and are planning to roll out four new applications over the next two years. The research also shows that 58 percent of organizations surveyed are unsatisfied with the performance of their current applications.

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The Lifecycle Approach to Shaping Up Flabby Mission-Critical Apps

Despite progress made against key warranty chain improvement initiatives, service and warranty management executives still wrestle with post-sale customer satisfaction issues and escalating warranty costs. These executives are revising business processes and adopting technology solutions to better manage warranty workflow, enhance claims administration, reduce costs and implement a closed-loop analytic-driven warranty chain, according to the results of a survey Aberdeen conducted in May with 170 service and warranty organizations.

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Creating a Stronger Customer Link