Car Makers Face an Increasingly Bumpy Road

There is something odd happening between Americans and their usually intense love relationships with their cars. One survey points to a slight, but still worrisome, drop in customer satisfaction with vehicles and light trucks this past year; another shows that Americans are driving less. Is there any overlap? That is, are Americans driving less because of their growing dissatisfaction with their vehicles? Well, no. What these surveys do suggest, though, is that Americans are no longer as dependent on their cars as they used to be.

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Car Makers Face an Increasingly Bumpy Road


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