Supporting your ecommerce site does not mean you have to be chained to your desktop computer. There are a number of mobile solutions for offering customer support on the go.
Here is a list of applications for providing customer support from a mobile device. There are full customer service platforms, as well as applications to enhance your support capabilities. There are both native and mobile web apps.
Customer Service Mobile Apps
Zendesk. Zendesk is a ticket-based customer support suite with knowledge and community features. The mobile app allows you to access all your support ticket views, a real-time list of activity on tickets, comments and ticket fields, predefined responses, search, TextExpander, and more. Available for Android,…
13 Customer Service Mobile Apps
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