A few weeks ago, I read a SmartMoney article titled “10 Things Cable Companies Won’t Tell You.” I have to admit it was a real eye-opener. We are all aware of a few of these items, but to have them all laid out in one piece was very powerful. It looked at many top cable players such as Comcast, Time Warner Cable, Cox, Cablevision and others. As competition finally starts to enter the picture, it spelled out some of the areas where the cable television industry falls flat and even hurts the customer and ultimately itself.
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