Some Netflix customers found themselves without service on Christmas Eve — an unpardonable lapse on a day when many are snuggled in their homes and eager for entertainment. The streaming video provider has caught its fair share of flak for the outage — but it was not solely to blame for its service being down in this particular instance. There were problems with the Amazon Web Service cloud computing platform that supports a number of operations besides Netflix.
When Amazon Fails, the Buck Stops at Netflix
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