CRM Product Profiles: The Year in Review

CRM applications tend to embody a range of features, depending on the maker and the audience. Some applications are stripped- down products sporting a handful of features — and only those features — deemed necessary to the user. Other products have become de facto mini-ERP systems with their integrations into back-end systems and business analytics. It is not surprising, then, that in a year of chronicling new CRM products that have come to market, CRM Buyer has touched on variations of all of the above at some point during the year.

CRM Product Profiles: The Year in Review


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