United Airlines experienced a major computer problem this week, and the news no doubt sent shudders down the spines of would-be Thanksgiving holiday travelers everywhere. The glitch — reportedly in its dispatch system — led to the delay of a number of flights. United found and corrected the error, and by mid-afternoon, system-wide on-time performance was approximately 80 percent. However, this was not the first time the airline’s computer system let it — and its passengers — down.
United’s Balky Computers Could Send Brand Into Tailspin
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