Can T-Mobile Get Its Groove Back?
This fall has not been kind to T-Mobile. First, the mobile operator had to account for mountains of lost data that Sidekick customers had stored on the infrastructure of Danger, the Microsoft-owned company that developed the Sidekick device. Then there was the nationwide service outage for millions of U.S. T-Mobile customers a few weeks ago. Now, it looks as though employees at T-Mobile UK have been selling competitors the names of customers whose T-Mobile contracts were about to expire.
More here:
Can T-Mobile Get Its Groove Back?
Tags: activate-alert, analytics, business, classifieds, communications, critical-issues, crm-buyer, customer retention, discussion, hardware, podcasts, search-archives, security, software, technewsworld, technology, television, trends, view-sample, wireless