JetBlue: Light on Frills, Heavy on Friendly
My tour of travel-planning Web sites for the E-Commerce Times has included stops at some of the aggregator sites, some discount companies and some alternative services. I’m now entering new territory with explorations of the Web sites of the operators themselves. First stop: JetBlue, a discount airline that has carefully cultivated a customer-friendly reputation. Of course, that reputation has become tarnished along the way. In February 2007, numerous JetBlue passengers were stuck for hours on airport tarmacs due to winter weather conditions.
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JetBlue: Light on Frills, Heavy on Friendly
Tags: aggregator, analytics, business, classifieds, communications, deals, discussion, e-commerce, gaming, hardware, jetblue, privacy, search-archives, security, software, technology, television, trends, view-sample
