Q&A with Zappos CEO Tony Hsieh
Online shoestore Zappos was founded in 1999 and has in less than a decade grown to be one of the leading lights of e-commerce.
Zappos CEO Tony Hsieh is a firm believer in the value of a delightful customer experience and is an early adopter of Twitter. I asked him a few questions to find out how this focus on satisfaction (and the Twitter factor) is helping the company progress.
See more here:
Q&A with Zappos CEO Tony Hsieh
Tags: accessibility, advertising, comparison, customer, e-commerce, events, home, managed-hosting, management, marketing, monitoring, news, online-customer, research, search-engine, training, twitter, zappos
