The SAP User Revolt
SAP’s World Tour 2008 event in London last week gave customers another opportunity to voice concerns about the mandatory rise in support costs they will pay from January next year. The concerns follow the UK SAP User Group’s failure successfully to oppose the plan, which will involve major price increases for many customers. The user group had argued that SAP was implementing “a one-size-fits-all strategy for support”, and that many customers would not use the extensive package for which they would be paying nearly 30 percent more.
Go here to read the rest:
The SAP User Revolt
Tags: analytics, business, communications, critical-issues, discussion, enterprise, hardware, identity-fraud, linux, network, privacy, search, security, software, street, technology, television, trends, vendors, view-sample
