The Social Side of Big Data

August 1st, 2014


The power of Big Data technology is being successfully applied to understanding such complex unknowns as consumer sentiment and even intent. That understanding then vastly improves how retailers and myriad service providers manage their users’ experiences — increasingly in real time. Fortunately, today’s consumers are quite willing to share their intents and sentiments via social media, if you can gather and process the information. Hence the rapidly developing field of social customer relationship management, or Social CRM.

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The Social Side of Big Data

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PlayStation Now Hints at Bright Game-Streaming Future

July 31st, 2014


Sony’s PlayStation Now on Thursday entered open beta, making it available for the first time to all PlayStation 4 owners in the U.S. and Canada. The game-streaming service had been in a private beta period since January. PS4 users now can choose from a library of more than 100 titles for rental periods from four hours to 90 days. Pricing ranges from $2.99 to $19.99, with a $1.99 option coming in a few weeks. To play, users need a Sony Entertainment Network Account and a steady broadband Internet connection ranging between 5 and 12Mbps.

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PlayStation Now Hints at Bright Game-Streaming Future

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July 2014 Top Ten: Our Most Popular Posts

July 31st, 2014

Each month we compile a list of the ten most popular articles we published that month, based on the number of page views. Here are …

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July 2014 Top Ten: Our Most Popular Posts

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Target Adds a Ripple to Image-Recognition Pool

July 31st, 2014


Target last week introduced In a Snap, a new image-recognition app that lets users buy products from the pages of select magazine and printed ads. It is unlike earlier variations of such apps in that consumers don’t have to scan codes or follow a link to buy a product. It works like this: You select an ad and take a picture with your mobile device camera. A snap sound alerts you when information about the product is displayed, and it can then be purchased from Target on the spot.

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Target Adds a Ripple to Image-Recognition Pool

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5 Things to Do When Ecommerce Goes Wrong

July 31st, 2014

Things will go wrong. It is a fact of life for small and mid-sized ecommerce businesses. But it is not the end of the world, …

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5 Things to Do When Ecommerce Goes Wrong

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