Report: Most Insurance Customers Are Fed Up

February 27th, 2015


If you dislike your insurance company, you are not alone: Worldwide, less than 30 percent of consumers have positive experiences in dealing with their insurers, according to Capgemini’s World Insurance Report 2015. North America saw the largest decline in satisfaction — 8.3 percentage points. Capgemini blamed the slide on a combination of demands for better service from Generation Y — people 18-34 years of age — and factors such as inadequate customer engagement and knowledge, big data, regulatory changes and economic uncertainty.

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Report: Most Insurance Customers Are Fed Up

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SEO: Using Rich Snippets to Increase Clicks

February 27th, 2015

If you don’t win the click, you can’t make the sale. But if you don’t get noticed, you can’t win the click.
Ecommerce sites need to …

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SEO: Using Rich Snippets to Increase Clicks

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FCC Comes Through on Net Neutrality

February 27th, 2015


The Federal Communications Commission on Thursday adopted new open Internet rules by a 3-2 vote along party lines. The rules, which affect both wired and wireless access, prohibit broadband providers from unreasonably interfering with or unreasonably disadvantaging efforts of consumers and edge providers to reach each other. Practices outlawed by the rules include paid prioritization, blocking of any lawful content on the Internet, and throttling of services.

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FCC Comes Through on Net Neutrality

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Government Spies Came Up Dry, Says Gemalto

February 26th, 2015


SIM card maker Gemalto, whose networks reportedly were breached by hackers from the United States National Security Agency and the UK’s GCHQ, on Wednesday said the spies got nothing. The hackers stole cryptokeys for millions of SIM cards, according to The Intercept, which cited documents released by NSA whistle-blower Edward Snowden.
Gemalto denied any SIM cryptokeys had been stolen and pointed out that its networks holding customer and other sensitive data are isolated from one another, as well as from customer-facing networks.

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Government Spies Came Up Dry, Says Gemalto

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Ecommerce in Latin America: Challenges, Opportunities

February 26th, 2015

Latin America presents a paradox to ecommerce merchants. It contains a rapidly growing middle class eager for a larger selection of quality goods, but the …

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Ecommerce in Latin America: Challenges, Opportunities

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